Experienced Executive, Leader & Strategist, having designed operational models, produced and implemented guidelines, policies, training courses, processes, editorial content calendars and campaigns across social media channels and online community mediums, generally promoting a centralised social command hub and spoke model, often spanning multiple disciplines and both pan-European and global reach.

20+ years of Social Media & Online Community Management related experience, product development, strategy planning, building and managing large teams of moderators, social media & community managers and volunteer community leaders, hands-on community management with track record of success at starting and raising online community traffic and engagement both online and offline.

Wide variety of industry exposure, including Publishing, Telecoms, Entertainment, Auto, Financial, FMCG, Charity, Gaming and Social Networks.

Accomplished trainer on social media best practices, content planning and online communities development.

Habitual presenter and speaker.